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Delivery Information

  1.    We deliver to almost all counties within the UK. Below we enclose full list of areas we deliver:
  2. We well contact you with information regarding delivery date within a few days after receiving your order. We may be unable to confirm whether it will be an AM or PM delivery due to the varying types of freight company’s we use and the general logistics of the road network on the agreed day of delivery.
  3. Our aim is to deliver your order as quickly as possible. We normally dispatch stock items within 7-10 days. Some products may take up to 28 days to deliver due to circumstances beyond our control as on occasion a particular item may be temporarily out of stock from the manufacturer or distributor, although if the order is delayed by more then 14 days you will be notify and you will have the right to cancel the order and request the full refund.
  4. Delivery cannot be guaranteed by us, any dates we specify for the delivery of the goods are approximate only. We shall not be liable for any losses, costs, damages, charges or expenses caused by any delay for delivery of goods.
  5. Goods cannot be left without a person being present to take the delivery in as the delivery is kerb side only. The means the goods are delivered on a pallet, which the driver will leave at the property, but he will not unpack or take the goods into the property. You will have to make arrangements for someone to be present and able to take the goods in.
  6. Goods will be usually delivered on a large delivery vehicle, so please let us know, as soon as possible, if there will be any problem with access to avoid a failed delivery and possible 2nd delivery charges at the cost of £75+VAT being applied to your order.
  7. If  you are not able to accept delivery on the day we have agreed, you can give us a notice minimum 3 days before agreed delivery date to allow us to reschedule delivery. In the event of your absence during delivery, any further re-delivery cost £75+VAT.